Getting Started

  • When will my order ship?

    Orders are usually processed and shipped within 1-2 working days of purchase.

  • How long does shipping take?

    Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.

    Estimated delivery time:

    5 to 8days (United States / Canada / Australia / United Kingdom / EU Countries)

    * Your tracking number will be updated 1-3 days after your order has been shipped.

    * We are a small, independent company so these are guidelines not hard and fast rules! We do not guarantee shipping times. Just contact us if you need an update estimated time of arrival for your order. Rest-assured we are doing everything in our power to get your order to you as soon as possible!

    Please consider any holidays that might impact delivery times.

  • How extensive is your 100% money back guarantee?

    This means that we will make every effort to meet your requests, no matter how big or small. If we are not able to meet your expectations, we will promptly refund your money, 100% of it. This offer is available for an industry high 30 days on most tungsten rings, and 30 days for all other brands and products. Best of all, the refund period does not begin until you have received the ring, not from when you order it. Also, as long as the ring is in new condition, we does not charge any fees. Most jewelers will charge a percentage of the initial purchase price, or at least bill you for the initial shipping. We are sure that you will love your ring, or we will refund 100% of your money. It’s that simple! For more information, please review our full Refund Policy

    THIS IS THE BEST SATISFACTION POLICY OFFERED IN THE INDUSTRY.

    This means that we will make every effort to meet your requests, no matter how big or small. If we are not able to meet your expectations, we will promptly refund your money, 100% of it. This offer is available for an industry high 30 days on most tungsten rings, and 30 days for all other brands and products. Best of all, the refund period does not begin until you have received the ring, not from when you order it. Also, as long as the ring is in new condition, we does not charge any fees. Most jewelers will charge a percentage of the initial purchase price, or at least bill you for the initial shipping. We are sure that you will love your ring, or we will refund 100% of your money. It’s that simple! For more information, please review our full Refund Policy

    THIS IS THE BEST SATISFACTION POLICY OFFERED IN THE INDUSTRY.

  • What happens if I order the wrong size ring?

    Don’t hesitate to contact us! Email [email protected], and we will be happy to figure out the best solution for your ring.

    Note: For custom rings and precious metal rings, we aren’t able to offer free size exchanges.

    For more details, please view our Exchange Policy

  • Is shopping on our site secure?

    flameforged.com is constantly tested by Trust Guard, a third-party security company, to ensure a higher security standard than even most brick and mortar retailers. Our website is also encrypted by GoDaddy, which means all the information you enter when checking out cannot be seen by a 3rd party. You can see the Trust Guard and GoDaddy logos on the left-hand side below the menu as well as when checking out. Security logos are an important part of internet shopping, do not take them for granted and always click on them to make sure that they are a live link to the security website. If the link does not work, the security feature is not active at that time. Our website’s security is active 24 hours a day 7 days a week and is always being updated. Please see our Privacy and Security Policy for more information.

  • How do we handle your personal information?

    Larson Jewelers does not sell or give out your personal information to anyone, except to law enforcement agencies if required. Please see our Privacy Policy for more information.

  • CUSTOMER SERVICE

    Email: [email protected]

    Phone: +1(435) 261-7853

    Support Hours: M-F 9AM – 5PM CST

    Contact Us

    Company Name: FLAMEFORGED INC

    Company Address: 1110 ADAMS ST, DENVER, CO 80206

    CUSTOMER SERVICE

    Email: [email protected]

    Phone: +1(435) 261-7853

    Support Hours: M-F 9AM – 5PM CST

    Contact Us

    Company Name: FLAMEFORGED INC

    Company Address: 1110 ADAMS ST, DENVER, CO 80206

    Copyright © 2021 flameforged.com.
    All Rights Reserved

    Copyright © 2021 flameforged.com. All Rights Reserved

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